What is a cloud PBX? Cloud PBX (Cloud-based Private Branch Exchange) is a virtual PBX system rooted on the internet, which automatically answers all calls and routes them to the right department or user extension. Traditionally, PBX systems are housed on-premises. These machines are big and need their own storage room.
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A cloud PBX, also known as a hosted PBX, is a business phone system that runs via an internet connection. A cloud PBX is good for large teams that want functionality like call forwarding, auto attendants, and advanced voicemail. Instead of managing the phone system on your own server, ditch the hassle and get a cloud PBX that is managed by a VoIP provider. Transitioning to cloud PBX is your first step toward unified communications.
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